Privacy Policy
Effective Date: Aug 12, 2020
Eyeroc Media value your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, how it is disclosed, and the measures we take to protect it. By using our website and services, you agree to the practices described in this policy.
Information We Collect
We collect personal information such as your name, email address, phone number, billing address, and payment details when you inquire about or purchase our services. We may also collect business information such as your company name, industry, project details, and creative requirements. Additionally, we gather usage information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. For project purposes, we may also collect and store media assets, including video footage, photographs, and other creative content you provide.
How We Use Your Information
We use the information we collect to provide, operate, and improve our video marketing services. This includes communicating with you about your projects and account, processing payments and invoices, and sending updates, promotions, or relevant marketing materials (which you may opt out of at any time). We also use this information to meet legal, regulatory, and compliance obligations.
Who We Share Your Information With
We do not sell your personal information. We may share it with service providers such as payment processors (including Stripe), hosting providers, and contractors necessary to complete your project. In some cases, and only with your consent, we may share your information with trusted creative partners such as videographers, editors, or marketing collaborators. We may also disclose information to legal authorities when required by law or when necessary to protect our rights, safety, or property.
Method of Disclosure
Your information is shared only through secure and encrypted methods, such as password-protected portals, encrypted file transfers, or secure payment platforms like Stripe. We limit data exposure to only what is necessary for each party to perform their role in delivering our services.
Security Practices
We employ industry-standard security measures to safeguard your information. This includes Secure Sockets Layer (SSL) encryption for all website data transfers, encrypted storage for sensitive files and payment data, and strict access controls to ensure that only authorized personnel can access your information.
Your Rights
You have the right to request access to your personal information, request corrections or deletions, and withdraw consent for marketing communications at any time. To exercise these rights, please contact us at [Insert Contact Email].
Updates to This Policy
We may update this Privacy Policy periodically. All updates will be posted on this page with a revised “Effective Date,” and any significant changes will be communicated where required by law.
Contact Information:
Eyeroc Media
Studio1@eyerocmedia.com
(216) 393-7604
