Terms of Service
Effective Date: Aug 12, 2020
By using the services of Eyeroc Media, you agree to these Terms of Service. Please read them carefully before engaging with our website, content, or services. If you do not agree to these terms, you should not use our services.
Services Provided
We provide professional video marketing services, which may include video production, editing, drone footage, photography, creative concept development, advertising asset creation, and related marketing solutions. The scope of each project is determined by a written agreement, proposal, or invoice approved by you prior to work commencing.
User Responsibilities
You agree to provide accurate, complete, and timely information needed for us to fulfill your project. This includes creative direction, brand assets, and any media or information necessary for production. You are responsible for ensuring that any materials you provide do not infringe on the rights of third parties.
Payments and Deposits
Payments are due as outlined in your invoice or contract. A deposit may be required before production begins, with the balance due upon delivery of the final work or according to agreed-upon milestones. We reserve the right to pause or cancel work if payment terms are not met.
Intellectual Property
Unless otherwise stated in writing, all raw files, working files, and project materials remain the property of [Your Company Name]. Upon full payment, you are granted a license to use the final delivered work for the purposes outlined in the project agreement. We reserve the right to showcase completed work in our portfolio, marketing materials, and on our website unless you request otherwise in writing before the project begins.
Cancellations and Refunds
If you cancel a project after work has begun, you will be responsible for payment for all work completed and costs incurred up to the date of cancellation. Deposits are non-refundable unless otherwise agreed in writing.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost profits, lost opportunities, or reputational damage. Our total liability is limited to the amount paid for the specific project in question.
Third-Party Services
Our services may involve the use of third-party providers such as hosting platforms, payment processors, or advertising platforms. We are not responsible for the performance, reliability, or availability of these third-party services.
Governing Law
These Terms of Service are governed by and construed under the laws of the state in which [Your Company Name] is registered, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms of Service at any time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services after changes are posted constitutes acceptance of those changes.
Contact Information:
Eyeroc Media
Studio1@eyerocmedia.com
(216) 393-7604